Support

Email owner@thesavsolution.com with your app version, iOS version, iPhone model and a description of the issue. A screenshot is optional.

Never send passwords, verification codes or payment card details.

Gameplay works offline, and progress saves automatically on your device. There is no game account or cloud sync.

Deleting the app or losing the local save loses game progress and delivered consumable balances, including Bolts, supplies and cells. Apple device backups depend on your settings. The developer cannot recover local saves.

Do not delete or reinstall the app as a first troubleshooting step.

1. Close and reopen the app, then check whether the issue continues.
2. For shop or purchase issues, verify that your iPhone has an internet connection.
3. If Apple approval is pending, allow the approval process to complete.
4. If the issue remains, contact support with the details listed above before taking steps that could erase your save.

The game has seven optional in-app purchases across Bolts packs, a repair crate, overcharge cells and two permanent visual themes. Apple StoreKit handles purchases and restoration. The app does not receive your payment card details.

Purchase transaction identifiers and fulfillment state are stored locally to prevent duplicate grants.

Open Shop > Restore purchases using the same Apple Account used for the original purchase to restore permanent visual themes.

Restore purchases does not restore lost game progress or delivered consumable balances. Bolts, supplies and cells that have been delivered belong to the device-local game save, not to theme restoration.

Request a refund through Apple at reportaproblem.apple.com. Apple reviews refund requests; submitting a request does not guarantee a refund.